Most of our orders are shipped within 1-3 business days from purchase, pending availability and credit verification. Once your order is shipped, you can expect delivery based on your location, with the following options available:

- Within UAE: For our valued customers within Dubai we offer Express Delivery with same-day service, within the UAE, we offer Standard Delivery, which typically takes 1 business day.

- International: We ship to all countries via DHL Express. Standard Delivery for international orders generally takes 3-5 business days of its ship date.

We process and ship all our orders 6 days a week, with the exception of Sundays and UAE Public Holidays.

Once your order is placed, it's considered final. We maintain a strict policy of NO cancellations or refunds.

Once your package has been shipped out and handed to the respective courier, you cannot change the shipping method.

Prices displayed on our website do not include taxes and duties.

We reserve the right to cancel orders due to shipping restrictions in place worldwide. Customer service will notify you if this cancellation occurs.

Fatale is not responsible for international shipments lost in transit.

If you have any questions or concerns regarding shipping, please feel free to reach out to our customer service team at info@femmefatale-official.com or by calling +971 56 553 6555.

We're here to assist you!